Moving is a serious business. And moving companies who care about their customers have a company representative who is responsible for all of the customers’ questions. They do their job for a reason. So, you shouldn’t be afraid to ask questions. Ask as many questions as you wish. But, in today’s list, we are going to check out the 5 most important questions to ask a moving company representative. So, without further ado, let’s inform ourselves!

Are you licensed?

It is important to hire a licensed moving company when you are relocating. All moving companies need to have a license number issued by the United States Department of Transportation. If they don’t have one, stay away from the company. You don’t want to be served by someone who is not licensed. You might even be dealing with a moving scam.

So, the first question is: Are you properly licensed? That way, you’ll know that you have hired a good moving company.

Do you have prior experience moving special items?

Some moving companies only do the basic moving. That means that they’ll move your couch, TV, kitchen table, and other ordinary things without a problem. However, if you have some special items with you, and the moving company in question doesn’t have experience in moving those kinds of items, maybe you should consider hiring specialty movers.

What kind of estimates does this company provide?

The two most common estimates in moving business are binding and non-binding estimates. To put it in simpler terms, binding estimates means that the price is ‘set in stone’, while non-binding estimate means that the price may change later. It also serves as a kind of moving insurance.

While sometimes it may be great to have a non-binding estimate, a much safer option is to have a binding one. That way you’ll know just how much you will be paying at the end of the day.

Does your company have any hidden fees?

Sometimes the moving company may tell you how much your move costs, and that you find out later that your move is much pricier. And this is not due to a non-binding estimate, but due to some hidden fee. You should always ask in advance if there are any hidden fees. 

Does your company background check the employees?

The reality is that you’ll be leaving your stuff to strangers. You should be confident that your stuff is in the right hands. You should always ask if the company in question background checks its employees. That way you’ll know that your items will arrive at your chosen location.

Good luck with your move!